Shipping Policy
Thank you for choosing Pixpaint for your custom portrait painting needs. Below, we outline our shipping policy to ensure a smooth and transparent experience for all our valued customers.
1. Shipping Times
a. Once your portrait painting is completed, it will be carefully packaged and shipped to the address provided during checkout. The product will ship the product within 5-7 working days
b. Shipping times may vary depending on your location, the shipping method selected, and any unforeseen circumstances such as weather conditions or customs delays.
c. Estimated shipping times will be provided during the checkout process. Please note that these are estimates and actual delivery times may vary.
2. Shipping Methods
a. We offer various shipping methods to accommodate your preferences and delivery time requirements.
b. Standard shipping: This is our default shipping option, which provides an economical and reliable delivery service.
c. Expedited shipping: For customers who require their portrait paintings to be delivered quickly, we offer expedited shipping options at an additional cost.
d. Please select your preferred shipping method during the checkout process.
3. Shipping Costs
a. Shipping costs are calculated based on the shipping method selected, the destination address, and the size and weight of the package.
b. Shipping costs will be displayed during the checkout process before payment is made.
c. Any applicable taxes or customs duties will be the responsibility of the customer.
4. Tracking Your Order
a. Once your portrait painting has been shipped, you will receive a confirmation email with a tracking number.
b. You can use this tracking number to monitor the progress of your shipment and receive updates on its estimated delivery date.
c. If you encounter any issues with tracking your order, please don’t hesitate to contact us for assistance.
5. International Shipping
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6. Delivery
a. It is the customer’s responsibility to ensure that someone is available to receive the delivery at the provided address.
b. If nobody is available to receive the package, a delivery attempt will be made, and a notification may be left for the recipient to arrange for re-delivery or pickup.
c. If delivery attempts are unsuccessful, the package may be returned to us, and additional shipping charges may apply for re-delivery.
7. Contact Us
If you have any questions or concerns about our shipping policy or the delivery of your portrait painting, please don’t hesitate to contact us at contact@pixpaint.in. Our customer service team will be happy to assist you.
Thank you for choosing Pixpaint. We look forward to delivering a beautiful custom portrait painting to you soon!